The link "Help & Feedback" at venice.ai seems not to work properly: If the Browser has a proxy configured, an empty popup window with the message "Couldn't load messages. Tap to retry" is displayed, when this link is clicked.
When I click on "Help & Feedback" then image#1 instead of that image#2 pops up.
Additionally I found out, when the browser with a configured proxy runs on the machine where the proxy server runs, the machine which has a internet connection, then the window image#2 pops up with the text where the user can type in a message - and everything seems to be fine, but it is only accidentally. Maybe this is a helpful hint for testing: The browser with the configured proxy must run on a machine without internet connection and the proxy server running on another machine, then one sees image#1 after clicking "Help & Feedback".
Gold Patch
•
Feb 10, 2025
I just rechecked with Firefox 135.0 (64bit), App Version 20250210.184737 and found out that the behavior is still unchanged.
Gold Patch
•
Feb 8, 2025
Has the update already been distributed? I just reloaded https://venice.ai (Version
20250208.084905) and noticed an unchanged behavior. Am I too early to check this?
Indigo Straw
•
Feb 7, 2025
Fix for this is going out this morning.
Indigo Straw
•
Feb 7, 2025
A fix for this is queued up for review - should be released tomorrow.
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Comments5
Gold Patch
Feb 14, 2025
When I click on "Help & Feedback" then image#1 instead of that image#2 pops up.
Additionally I found out, when the browser with a configured proxy runs on the machine where the proxy server runs, the machine which has a internet connection, then the window image#2 pops up with the text where the user can type in a message - and everything seems to be fine, but it is only accidentally. Maybe this is a helpful hint for testing: The browser with the configured proxy must run on a machine without internet connection and the proxy server running on another machine, then one sees image#1 after clicking "Help & Feedback".
Gold Patch
Feb 10, 2025
I just rechecked with Firefox 135.0 (64bit), App Version 20250210.184737 and found out that the behavior is still unchanged.
Gold Patch
Feb 8, 2025
Has the update already been distributed? I just reloaded https://venice.ai (Version
20250208.084905) and noticed an unchanged behavior. Am I too early to check this?
Indigo Straw
Feb 7, 2025
Fix for this is going out this morning.
Indigo Straw
Feb 7, 2025
A fix for this is queued up for review - should be released tomorrow.