Issue with Credits

My email is [email protected]. I upgraded from the free version to pro version and never received the full amount of credits, which were at the time supposed to be 6000 credits. I’ve only ever had the 600 credits initially given to the free account. I signed up on July 4th, 2026. I really enjoy the app, but I would appreciate if this matter would be resolved. I sent out an email two days ago and haven’t receieved any feedback.