Leftover Venice Credits to zero negative balances on user's base tier of account

If you guys are going to remove the remainder of Venice Credits upon cancellation, at least use what is left so that the base tier to which the account reverts has close to or a zero (0) balance. I hate the fact that every time I take a break and come back to my account I see -31 credits on the base tier, when I had like 200 credits left over on my Pro account before my subscription ended. Or if you’re not going to do it yourselves at least give us an option under the Venice Credits purchase tab or the Manage Accounts tab for us to do it ourselves.

Thank you for all you guys do to make this platform work so great.

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1 day ago

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An Anonymous User

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