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missing credits?

Bugs

Hello,

I generated videos, but none of them were actually created successfully. The jobs failed or never completed, and the credits used for those video generations have not been refunded to my account.

Could you please check what happened and restore the missing credits?

Thank you.

Status: Rejected1 comment

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Comments1

  • Jack

    Team‱

    Sep 2

    This is a support issue rather than a product request. Please email [email protected] with more information on your request so we can look into the credits.