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UI is not responsive

UI became much slower, clicking on new chat does nothing, have to reload each time. Previously was much better. I have the same behavior even in incognito mode.

Status: Completed2 comments

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Comments2

  • Blush Frog

    •

    Apr 11, 2025

    Found the reason. When I click on different elements of UI it throws the following requests

    https://veniceaihelp.zendesk.com/frontendevents/pv?client=1B…….

    But in Brave browser they are blocked and it causes freeze. If I disable shields UI becomes faster.

    • Jack

      Team•

      Jun 17, 2025

      Privacy browsers can cause issues with part of Venice. Let us know if you run into more issues in the future.